About the Role:

We are seeking a highly organized and detail-oriented Solutions Specialist to support InfoQuest clients. This role requires exceptional project management skills, strong communication abilities, and a proactive approach to client service. The Solution Specialist will coordinate projects, facilitate cross-team collaboration, and ensure deliverables are executed smoothly. This role requires excellent customer service support and a professional attitude.  

What You’ll Do:

• Act as supporting point of contact with client, maintain relationships, and assist with program planning.
• Manage the full lifecycle of client projects from kickoff through completion, ensuring timelines, budgets, and quality standards are met.
• Collaborate closely with internal teams (e.g., field operations, corporate operations, sales) to ensure alignment and successful project delivery.
• Track progress, anticipate challenges, and proactively address issues as they arise.
• Develop and maintain detailed project documentation, including timelines, status reports, and client feedback. Own all project updates with client and internal stakeholders.
• Proactively identify potential challenges and devise strategic solutions to enhance client satisfaction.
• Ensure a consistent, high-quality experience that reflects our standards of excellence.

What You’ll Need:

• Bachelor's degree in business, sales, marketing, or another similar field required. 
• 2-4 years of experience in Marketing.
• 1-3 years of experience in Consumer Products, brand or agency experience.
• 2-4 years of experience directly managing clients.
• Ability to prioritize tasks in fast-paced environment to meet deadlines and shifting business needs.
• Ability to work independently and manage multiple projects simultaneously.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent verbal and written communication skills with the ability to work closely with team members as well as clients.
• Strong PowerPoint skills with experience building polished, professional, client-ready presentation decks.
• Strong leadership skills.
• Experience in Consumer Goods, Retail, or Market Research industry is a plus.

What You'll Get

• A competitive base salary plus annual bonus eligibility.
• Opportunity to work on a hybrid schedule – Tue/Wed/Thu onsite in our corporate headquarters office.
• Comprehensive benefits package including medical, dental, vision, 401k + match.
• An international and diverse work environment.
• Opportunity to make a significant impact. 
• Be part of a fast-paced, dynamic team where innovation and collaboration are valued.